When we engage with learning and development teams in organizations, the most common question is, "How will you measure the impact of the intervention?" To which we reply, "How do you measure it now?" ...

Training programs are a significant investment for companies. According to the 2022 Training Industry report, U.S. training expenditures passed the $100 billion mark. For this investment, training ...

Because ROI requires measurements before, during and after training, finding the ROI of a particular training program is not a discrete event but QVC CIO John Link says an ROI study led his company to ...

Every company wants to have an AI strategy: A bold vision to do more with less. But there’s a growing problem—one that few executives want to say out loud. AI initiatives aren’t delivering the returns ...

When it comes to workplace DEI training, a common point of resistance is that participants—and their employers—don't think it's a useful investment of time. They may feel it's too theoretical to have ...