LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support, ...

BOSTON, Oct. 06, 2020 (GLOBE NEWSWIRE) -- Today LogMeIn announced that Rescue Live Guide is now certified and available for Microsoft Dynamics 365 Omnichannel for Customer Service. This integration ...

LogMeIn has rolled out new versions of its LogMeIn Rescue and BoldChat offerings to help customer care agents boost customer satisfaction through engagement, service, and support across multiple ...

WOBURN, Mass. and SYDNEY, Australia, Oct. 28, 2010 (GLOBE NEWSWIRE) -- LogMeIn Inc., (Nasdaq:LOGM), today announced that Telstra has selected LogMeIn Rescue to provide remote support to its broadband ...

Sometimes you can find the problem by looking at the end user’s screen. Sometimes you can find the problem by evaluating a device’s diagnostics. Sometimes all it takes is the end user explaining to ...

BOSTON, March 04, 2025--(BUSINESS WIRE)--GoTo, the leader in cloud communications and IT, today announced new AI, security, and translation features for LogMeIn Rescue. The new offerings give ...

Smartphones have become sophisticated computers that fit in the pocket, and along with that capability comes the inevitable problems that some owners cannot fix. One method to deal with those problems ...

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BOSTON--(BUSINESS WIRE)--GoTo, the company making IT management, support, and business communications easy with flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue, today announced ...

The phone rings, and your angry CEO is calling from the airport. He's upset because his e-mail doesn't work and he needs to get some messages out for an important deal. You quickly check his user and ...

LogMeIn, the longtime maker of remote access tools, has acquired Bold Software, a provider of web chat and customer communications software. The company says it will use the technology to offer ...